Escalation Matrix
Details of | Contact Person | Contact No. | Working Hours | Address | |
---|---|---|---|---|---|
Customer Care | Sanjeev Kumar | [email protected] | 18001020 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093 |
Head of Customer Care | Anup Sarma | [email protected] | 8657864227 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093 |
Compliance Officer | Dhirendra Rautela | [email protected] | 8657864228 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093 |
Designated Director | Bhavin Parekh | [email protected] | 8657864229 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai – 400093 |
**Commodity Segment timings- 8.30 am-11:30 pm – Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am – 5:30 pm on all Saturdays
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or respective Exchanges at MSEI: https://www.msei.in/Investors/Introduction, BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, NSE: https://investorhelpline.nseindia.com/NICEPLUS/ MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint NCDEX: https://ncdex.com/grievances CDSL: https://www.cdslindia.com/Footer/grievances.aspx Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Link to ORD portal: https://smartodr.in
KMP Details
Harikrishna Negi | Harikrishna Negi Designation: Company Secretary and Chief Financial Officer Email: [email protected] Telephone No: +91 22 40003600 Postal Address: 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai 400093. |
Dhirendra Rautela | Dhirendra Rautela Designation: Compliance officer Email: [email protected] Telephone No: 8097592563 Postal Address: 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai 400093. |
Bhavin Parekh | Bhavin Parekh Designation: Designated director / Director Email: [email protected] Telephone No: 8976726119 Postal Address: 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai 400093. |