Escalation Matrix

**Commodity Segment timings – 8:30 am to 11:30 pm – Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am – 5:30 pm on all Saturdays

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
https://scores.sebi.gov.in or respective Exchanges:
MSEI: https://www.msei.in/Investors/Introduction,
BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
NSE: https://investorhelpline.nseindia.com/NICEPLUS/,
MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint,
NCDEX: https://ncdex.com/grievances,
CDSL: https://www.cdslindia.com/Footer/grievances.aspx
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Link to ORD portal:
https://smartodr.in